Automotive

Published on June 8th, 2021 | by Joshua Chin

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UMW Toyota Offers 30 Day Warranty Extension Due To MCO

The official distributor of Toyota and Lexus locally has also halted business during this time. 

Much like the rest of the local auto industry, UMW Toyota has recently temporarily suspended its sales and manufacturing operations over here in compliance with the full nationwide lockdown that was imposed by the government beginning on the 1st of June 2021. 

The official distributor of Toyota and Lexus vehicles in Malaysia has however reiterated recently that its breakdown and service support is still ongoing, in line with the government SOPs. To add to that too, UMW Toyota has announced a 30-day extension on the warranties  it offers that are valid and expiring during this period, calculated from the last day of this latest round of MCO. 

Despite the challenging economic conditions currently, UMW Toyota has nevertheless also announced that it has experienced an upwards sales trajectory in recent time. With a combined sales of 7,595 units last month in May 2021, this figure represents a staggering increase of 120% from the same period last year during the height of the pandemic. 

Delving deeper into the sales statistics during the month prior, the recently updated Vios compact sedan accounted for 32% of the 7,595 figure. Its Yaris hatchback counterpart meanwhile represented every 1 in 4 vehicles sold by UMW Toyota in May, while the ever-popular Hilux that represented 21% of its total sales rounded up the top three sales spots last month.  

UMW Toyota mainly attributes this strong rebound in sales due to the local launch of several new attractive models throughout the last year like the Corolla Cross and GR Yaris, in addition to the significant revamp and refresh of most of its lineup in Malaysia. Though the SST exemption which has since been extended till the end of 2020 has also contributed significantly towards restoring consumer purchasing confidence. 

Moving forward from here, UMW Toyota aims to continue extending their service excellence to all customers and continue to introduce numerous sales and after sales initiatives that are designed to assist with savings in these difficult times. The company also assures all customers that support, where necessary, will be provided during this period. 

“We are here for you. This is an effort that is not only solely on the shoulders of the Government but it involves everyone and all stakeholders. We thank our customers for their continued support and in return, rest assured that we will continue to support you through these challenging times,” said Ravindran K., President, UMW Toyota Motor. 

“To all of our healthcare workers and those upholding peace and order in every way big and small, we owe each of you a profound debt of appreciation and gratitude for your selfless service. We would like to say a big thank you to all of you,” he added. 

PRESS RELEASE: With the commencement of the full Movement Control Order on 1 June 2021 nationwide, UMW Toyota Motor has temporarily suspended its sales and manufacturing operations. 

“The past few weeks have been challenging for all of us. During these difficult times, we at Toyota and Lexus stand with all of you in solidarity in our fight against the pandemic. We have temporarily shut down our non-essential services. At the same time, we understand that during this time of uncertainty, we can still be of assistance and support. This is why we continue to be here for vehicle emergencies and breakdown,’ said Ravindran K., President, UMW Toyota Motor. 

“Also, all vehicles purchased from UMW Toyota Motor or our Authorised Dealers with existing warranties that are valid and expiring during this period, will enjoy a 30-day extension calculated from the last day of the MCO,” he added. 

The company recently announced that the sale of Toyota and Lexus vehicles in Malaysia continued on an upward trend, registering a combined total of 7,595 units sold in the month of May 2021, or accounting for a 120% increase compared to the corresponding period in 2020. 

The volume was largely driven by models such as the Vios sedan which accounted for 32% of sales, followed by the Yaris five-door hatchback (25%) and the Hilux pick-up truck which contributed 21% of the units sold in May 2021. 

The growth was a manifestation of restored consumer purchasing confidence, and buyers rallying to take advantage of additional savings with the exemption of Sales & Service Taxes that has now been extended until 31 December 2021. 

“We are extremely grateful to the Government for taking numerous intervention measures to not only safeguard Malaysians from the threat of the pandemic, but in introducing financial and industrial policies to ensure that the pandemic does not have a too severe impact on the economy. This includes a further extension of the SST exemptions which we believe has, and will continue to contribute significantly towards restoring consumer purchasing confidence,” said UMW Toyota Motor Deputy Chairman, Akio Takeyama. 

Takeyama added that the impact of the pandemic has been both unpredictable and unprecedented, but the introduction of several new models throughout the year combined with the SST incentives for consumers has helped the local automotive industry to navigate the storm in a position of strength. 

Meanwhile, Ravindran K. said the company will continue to extend service excellence to all customers and continue to introduce numerous sales and after sales initiatives that are designed to assist with savings in these difficult times. 

“We are here for you. This is an effort that is not only solely on the shoulders of the Government but it involves everyone and all stakeholders. We thank our customers for their continued support and in return, rest assured that we will continue to support you through these challenging times,” he said. 

UMW Toyota Motor encourages everyone to stay home, stay safe and to take care of one another. It assures all customers that support, where necessary, will be provided during this period. 

“To all of our healthcare workers and those upholding peace and order in every way big and small, we owe each of you a profound debt of appreciation and gratitude for your selfless service. We would like to say a big thank you to all of you,” added Ravindran K. 

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About the Author

Automotive journalist. Professional work on dsf.my and automacha.com. Personal writing found at driveeveryday.me. Instagram: @driveeveryday



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