These new features on the Mitsubishi app includes a service status notification and road tax renewal reminders.
Mitsubishi Motors Malaysia has recently announced that it has made some enhancements to its Mitsubishi Connect MY mobile application. All of which are in the aim of offering a more comprehensive user experience to its customers, especially during this ongoing pandemic.
To that end therefore, the main highlight for this particular round of updates will be the new service status notification feature that will alert customers when their cars are ready for collection after undergoing routine maintenance. This hence will enables owners to wait for their car to finish servicing at the comfort of their own homes instead of at the showrooms, which is particularly handy in reducing contact with others during this current health crisis.
While on the topic of notifications, users of this updated app will also be notified about upcoming service cost estimation and warranty details for ease of planning. Road tax and insurance renewal reminders too will be provided through the app, to ensure that one’s Mitsubishi is always legal in the eyes of the law.
Now getting back on the topic of maintenance meanwhile, the Mitsubishi Connect MY app already has the functionality built-in previously which enables its users book a service appointment, receive service appointment reminders and check the service histories of their cars. And just in the unfortunate event of a breakdown too, owners can also use the app’s SOS Trace & Track feature to request for roadside assistance.
As for other features available with the app on the other hand, the Mitsubishi Connect MY application can be used to locate the nearest authorised dealership and service centre. Users can also stay up to date with Mitsubishi’s latest local promotions, news, and events, not to mention search for product information and download e-Brouchures through the app too.
“The pandemic has created great demands on us as a society and despite the challenges; it also allowed us to be more resilient and agile in this new digital technology environment. Besides technology on improving customer’s convenience, the safety of our customers and staff is also our utmost priority,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.
“With the enhancements of the MITSUBISHI CONNECT MY mobile app together with the Mitsubishi Online Showroom, we want to assure our customers that we are engaging with them through a seamless journey from purchase to ownership in a safe environment,” he added.
The Mitsubishi Connect MY app is available for free on both Android and iOS devices, and can be downloaded from the Google Play Store as well as Apple App Store respectively.
PRESS RELEASE: MITSUBISHI MOTORS MALAYSIA (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, recently made enhancements to the MITSUBISHI CONNECT MY mobile application. The company’s effort to strengthen digital technology continues to be one of the emphases offering comprehensive customer-centric online strategies for the safety and convenience of its customers during this pandemic.
The mobile app already enables Mitsubishi owners to book a service appointment, receive service appointment reminders and check service histories. Now, the mobile app allows Mitsubishi owners to drop their cars at the service center and continue to wait at the comfort of their homes as the app provides service status notifications of their vehicle and when it is ready for collection.
Keeping track of the vehicle’s service cost and warranty details could be a tedious affair; hence one of the mobile app’s useful functions is to keep owners informed about their upcoming service cost estimation and warranty details for ease of planning. In addition, road tax and insurance renewal reminders will also be notified through the app.
Additionally, Mitsubishi owners can request roadside assistance service in a breakdown or accident using the SOS Trace & Track feature. By tapping on the ‘SOS’ function on the app, the user’s location can be tracked accurately using a GPS locator and its details will be verified by a customer service personnel from Mitsubishi Motors to send help immediately.
“The pandemic has created great demands on us as a society and despite the challenges; it also allowed us to be more resilient and agile in this new digital technology environment.
Besides technology on improving customer’s convenience, the safety of our customers and staff is also our utmost priority. With the enhancements of the MITSUBISHI CONNECT MY mobile app together with the Mitsubishi Online Showroom, we want to assure our customers that we are engaging with them through a seamless journey from purchase to ownership in a safe environment,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.
Other useful functions of the MITSUBISHI CONNECT MY include staying in touch with the Mitsubishi Assist 24Hrs customer careline (MA24) reachable at 1-800-88-2166. Owners can also access to a 24-Hour breakdown assistance throughout Malaysia as well as emergency services should the situation arises.
MITSUBISHI CONNECT MY can also be used to locate the nearest Mitsubishi authorized dealer showroom and service centers with dealer information and navigation sync with the app to help get customers to the dealer of their choice or convenience.
Beyond servicing-related functions, Mitsubishi owners can also stay up to date with Mitsubishi’s latest promotions, news, and events, search for product information and download e-Brouchures from the app.
The mobile app with the search name MITSUBISHI CONNECT MY is available for download via Google Play Store and Apple App Store for free.
