This new nationwide aftersales initiative starts from as low as RM 120 and includes a free 40-point inspection
While Proton may be going on an all-out offensive with its wholly refreshed model lineup this year, it seemingly hasn’t forgotten its existing customers either. Such is as the Malaysian automaker has recently launched a nationwide service campaign for its older models, with packages starting from as low as RM 120.
Running from 30 March to 30 June 2026, this aftersales campaign is aimed at encouraging owners of its older models to return to the authorised service centres for routine maintenance, with particular attention paid to cars that may have fallen out of the regular servicing cycle. It is open to all Proton vehicles registered between January 2018 and January 2021, whose servicing records have lapsed for more than 12 months.
Now under this initiative, owners can opt for a basic service package that includes engine oil replacement, oil filter and labour, with Proton further throwing in a complimentary 40-point safety inspection. This inspection covers key areas such as brakes, tyres and battery condition, ensuring vehicles are both safe and roadworthy after extended periods without maintenance.
Prices for this service package start from RM 120 for Persona, Iriz, Exora and Saga models using semi-synthetic engine oil, while the more premium X-Series models are offered service packages from RM 216 onwards, making it a relatively affordable way for owners to get their cars back into proper running condition.
Supporting this campaign is Proton’s extensive after-sales network, which currently consists of 190 authorised service outlets and 77 Body & Paint centres nationwide. These facilities are staffed by trained technicians and service advisors, and are backed by strategically located parts centres that enable quicker access to genuine spare parts.
As part of its ongoing efforts to enhance service quality too, Proton has also introduced the Service Experience QR (SEQR) initiative this year. This allows customers to provide feedback on their service experience via a simple digital form at service centres, offering valuable insights for continuous improvement.
Beyond this, Proton service centres continue to offer several established initiatives designed to improve convenience for owners. These include Fast Service, which enables basic servicing to be completed within 90 minutes from vehicle check-in to key handover, as well as the ProCare Smart Plan (PSP), which provides maintenance packages with flexible payment options.
In addition, customers can also take advantage of comprehensive Body & Paint services, alongside the Proton Insurance Programme (PIP) for accident-related support. A 24-hour roadside assistance service is also available via the automaker’s dedicated helpline, ensuring help is always within reach at one’s hour of need.
