Read Chery’s response to the recent viral issue regarding an Omoda 5 that experienced a snapped rear axle.
Following on from the recently viral post of an Omoda 5 appearing to have its rear axle snapping right off its brackets, Chery Malaysia has issued a statement to address this rather concerning issue.
Here is the statement from Chery in its entirety:
Chery Auto Malaysia is committed to providing safe and reliable transportation solutions, and we are dedicated to ensuring that all our vehicles meet the highest safety standards.
We wish to provide an update on the recent matter regarding the axle of an OMODA 5 vehicle. Chery Auto Malaysia has contacted and is in communication with the customer. The vehicle has been brought to our service centre for a thorough inspection and investigation.
As a proactive measure and in line with our safety protocols, Chery Auto Malaysia is currently reaching out to the affected customers. For additional peace of mind, all customers who are concerned can book an appointment at their nearest service centre for a thorough inspection, all inspected vehicles will receive a full report.
In addition, and for added assurance to all Chery and OMODA customers who may have questions, the Chery Malaysia Customer Careline can be contacted at +603- 2771 7070. Our sincere thanks to our customers and followers for your patience. We are committed to transparency and assure you of our unwavering dedication to quality and satisfaction.
