Some 36,000 units of Civic, Civic Type R and CR-V are to be involved in this power steering ‘product update’.
Honda Malaysia has recently announced a proactive product update (aka recall) involving approximately 36,000 units of the Civic, Civic Type R, and CR-V to rectify a fault with their Electric Power Steering (EPS).
More specifically, the automaker is intending to fix a fault with the Electric Power Steering (EPS) gearbox on these models. The EPS gearbox worm wheel may swell and reduce grease film thickness, causing abnormal steering noise or sticky steering.
The models involved in this power steering recall includes Civics produced between 2022 to 2024, the Civic Type R made in 2023 and 2024, as well as the CR-V that were manufactured this year.
Now as with any recall, Honda Malaysia has stated that it will bear the cost of inspection, repair or replacement of the affected parts in this activity. The automaker has further added that replacement stock to rectify this fault will be available in stages starting from December 2024.
All affected customers will be informed via notification letters, which will include details of the product update. Honda Malaysia urges all customers involved in this update to contact any Honda authorised dealer to make an appointment upon receiving the notification, to have their vehicles inspected and/or repaired if required.
Vehicle owners can obtain information or check their vehicle status on this product update by calling Honda Malaysia’s Toll-Free number at 1-800-88-2020 or log on to productrecall.honda.com.my or by contacting any Honda authorised dealer.
Honda Malaysia wishes to apologise for the inconvenience caused to affected customers, and reassures that other current production and selling models are not affected in this product update. The automaker believes this proactive product update is necessary as customer safety is Honda Malaysia’s top priority.
This local power steering recall by Honda incidentally comes just a month after the Japanese automaker had announced a similar recall in North America. Over 2 million Honda cars were affected by that recall, with the models affected being the same as the ones in Malaysia.
The National Highway Traffic Safety Administration (NHTSA) previously opened a probe into the issue in March 2023, before upgraded the investigation in November. The NHTSA said last year it had received reports of 13 crashes related to the issue, including 11 drivers who said they had lost control due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway.
There has yet to be any official acknowledgement from Honda Malaysia regarding any instances of this fault causing any vehicular incidents locally.
