Mercedes-Benz Malaysia and NZ Wheels Sdn. Bhd. have opened the NZ Wheels KL Northeast Service Centre off Jalan Genting Klang, Kuala Lumpur.
The facility is the first 2S centre in the NZ Wheels network to adopt the latest Mercedes-Benz retail brand identity. It focuses on vehicle servicing and after-sales support.
The new centre represents an investment of RM3 million. It occupies a 7,127-square-metre site, with a built-up area of 2,540 square metres.
Customer Facilities And Workshop
The ground floor features a 200-square-metre customer lounge with dedicated mobile consultation spaces. Digitally connected systems support the service process from vehicle arrival to collection.
The facility also includes a dedicated area for customer events and on-site parking.
Its 950-square-metre workshop houses seven work bays, including dedicated bays for Top-End Vehicles (TEV). Two EV charging bays are also available.
An AI-powered vehicle scanner is scheduled for introduction in the first quarter of 2027. It will support vehicle diagnostics and service turnaround times.
The service centre is staffed by 17 after-sales personnel and three support staff.
NZ Wheels Expands Its Network
NZ Wheels has invested a total of RM20 million across its network, including the latest RM3 million allocation for the KL Northeast facility.
The company now operates four locations in Klang, Johor Bahru, Bangsar and KL Northeast.
The new service centre complements Stars@Mercedes-Benz Bangsar and expands after-sales coverage for Mercedes-Benz customers in northern Kuala Lumpur.
